Here is what our customers are saying about our air conditioning maintenance and repair services!
My central AC was not cooling. I originally called Mr. Kool-Man. The tech told me I had a leak because I was short 4lbs. I ask where, he say in the evaporator coil. He was 100% sure even without seeing the coil or using a leak detector. He told me my unit use a old style coil that is made of copper and it has a high failure rate. My repair bill was $2200 or $4500 for the both the outside coil and inside. I called Ken Elliott from Ryals Brothers Inc to get a second opinion. I got the number from a friend that highly recommends them. Ken came out and did the regular check at the outside unit and confirm the missing Freon. He went inside, took the evaporator casing apart to get access to the evaporator and use his leak detector. Result: no leaks. BTW, the coil was aluminium not copper. Went outside and found the leaks at the service port. He replaced the two valve stems and filled up the system. Cost me less than $400. I am technician(electronic and computer) myself and pride myself to be the best and do the best for others. Ken from Ryals Brothers Inc is someone I can trust to to do the right thing, both repairing A/C system and treating people fairly.
Our A/C went out on a Sunday night, Monday morning I spoke with the owner and by the next morning we had a quote and was on the schedule for install. We had air before the weekend! The staff and team were extremely professional, knowledgeable, and helpful. During the actual install the team was prompt, everyone was very courteous and tidy! I highly recommend Ryals Brothers and am now one of their ongoing maintenance customers!
I called Ryals Brothers a few weeks ago and was amazed by their knowledge. Our AC Unit was originally installed by One Hour Air (before we bought the house) and learned that the original installation was done with ‘the skill of a child’. After some parts of the installation were corrected, the entire system worked flawlessly. Thanks Ken for your time!
These guys are awesome!! My A/C unit broke down on Friday at 2pm.. They had Ken and Lou there by 3:30pm the same day to fix the Unit. Within 5min, Ken new exactly what was wrong with the machine and what needed to be replaced.. He had it fixed and running in 10min tops!! These guys are amazing… My suggestion, don’t waste your time with anyone else.. Call Ryals Brothers!! Thank you so much!
When the hottest August weather was upon us, we had to replace our 30-year-old air conditioner. We chose Ryal’s Brothers, and we are happy we did. From my first phone call to the office, to discussing my options with Ken Elliott, to the courteous crew of professionals who completed all the work, everything was above and beyond! Within a matter of hours we were back in nice cool air with no disruption at all in our daily routine. We love out new air conditioner and significantly lower electric bills! Fantastic workmanship, great people!
They did a fantastic, for a awesome price. and they came out super fast. very happy. recommended to everyone and anyone.
Best customer service we have received in a long time, starting with the receptionist Chrissie who had someone out to our house in less than an hour. The repair man had the problem fixed in less than a half hour and the charge was minimal compared to recent AC repairs in the past. We plan on using Ryals Brothers for any future problems with any AC issues. This is the way all businesses should be run. Thank you Ryals Brothers for the great service and great price.
This time instead of looking in the phone book for help I went by word-of-mouth from other homeowners and my son. His friends parents praised Ryals Brothers for the fair pricing, outstanding work they did and the fast service. I called and the owner came out and checked the system, found the air handler coil leak and found out that our name was in the warranty system from a coil replacement of the A/C company and got the part at no cost to us except for coolant and labor. They installed the part, vacuumed the system, charged it up with coolant, checked for any leaks and had us cooling off fast. Every one was very helpful, professional and very understanding of the problems and cost that we had been having. This is a family owned, honest business and they do take pride in their work and make the customers feel that they are getting the best service in Lakeland and at a fair price!!! A/C systems don’t last for ever like anything made by man. Believe me these are the men you want to call to repair or replace it. -Al Webb, USAF RET. 3 war vet.
Awecurtioussome customer service. The dispatcher gave me a fair estimate as far as the time they’d be out and the technician was here within a couple of hours. He didn’t try to sell me anything he took a look at the pressure and found the compressor wasn’t turning on and went to troubleshooting right away found a shorted wire and a bad capacitor repaired the wire and replaced the capacitor in a matter of minutes and was gone within and hour. Everyone from the dispatcher to the technician were kind,respectul courteous and completed the job in a very timely manner. I recommend them to everyone that needs repairs and servicing.
Awsome customer service. The dispatcher gave me a fair estimate as far as the time they’d be out and the technician was here within a couple of hours. He didn’t try to sell me anything he took a look at the pressure and found the compressor wasn’t turning on and went to troubleshooting right away found a shorted wire and a bad capacitor repaired the wire and replaced the capacitor in a matter of minutes and was gone within and hour. Everyone from the dispatcher to the technician were kind curtious and completed the job in a very timely manner. I recommend them to everyone that needs repairs and servicing.
After being without air conditioning for five (5) days, misdiagnosis by other local companies, and wasted money spent on bogus service calls with no relief from the heat, a friend suggested Ryals Brothers for my air conditioning dilemma. From the beginning, my experience with the company was exceptional! Upon calling, I was met with a friendly voice that actually cared about my problem. She was less concerned about making a big sale or ignoring the job. Getting us cool air was the priority. She scheduled a service call to see if they could get our system working and cool us off. After being told by other companies my repairs would be costly and exhausting, Ryals brothers air conditioning mechanics made a couple small repairs and had my system back up and running in no time. The people at Ryals Brothers are true professionals in their trade. They are the only people I will call in the future or suggest to others for air conditioning issues! Thanks again!
HANDS DOWN…one of the BEST referrals that I have ever received! The folks at Ryals Bros. are honest; experienced; friendly, yet professional; take pride in their workmanship; have fair prices; and they care about their customers. Who does business that way anymore?!?! Ryals Bros. isn’t looking to take advantage of people or sell them something they don’t need. They have consistently exceeded MY expectations over 10 yrs and I am very particular about who I give my hard earned money to. My only wish is that they worked on cars, plumbing, and appliances as well, because I would use them for everything! GREAT company with GREAT employees and I would highly recommend them.
I can’t say enough good things about this company. They are very efficient, friendly & above all, honest. The guys doing the work were so nice & respectful. Mr. Ryals dropped by while the installation was being done and personally called me after the job was completed. I wouldn’t think of ever using anyone else. I’d highly recommend them to anyone without hesitation.
Bob and the entire crew worked hard to quickly and cleanly remove my old A/C units and replace 3 complete systems. They were on time, on budget, friendly personable and honest. I felt like I made a great choice as I was told by others to go with them. My house was full of clear headed people anxious to do good honest American work.
My A/C had failed and they came out early the next morning. They showed me each thing that was wrong (a bad install by another company) and had me up and cool again in under 2 hours. I’d recommend them without reservation.
These guys serviced our a/c and did a great job. They were 25% less than One Hour A/C. Will definitely use them again next time.
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