4.9 out of 5 stars
5 out of 5 starsposted 3 months ago
Hello I needed to reach out to Mr. Ken and his team. Kids N Motion childcare located in Mulberry was without air and they were very helpful in providing excellent service. I called on April 2nd and receive service the same day. I really appreciate the help and his honesty. Ken was very thorough and inspected the AC unit. I was ready to replace the unit and he fixed the problem and told me what I needed to do. We are at a comfortable temp to work and come up with a resolution for this unit to be repaired or replaced. It is very nice knowing all information doesn't come at a high price.
Thank you so much for your expertise.
5 out of 5 starsposted 2 weeks ago
friendly, fast, and professional service. thank you for getting me up in running on the same day and quickly! great staff internal and external.
5 out of 5 starsposted 1 month ago
Unbelievable service and honesty! This company is most interested in doing things correctly the first time. We have been customers for almost 20 years and would not use any other company.
5 out of 5 starsposted 5 months ago
I had a very serious problem and what made it worse is that I didn't know how serious it was.
I bought a one year old house about four years ago with a gas furnace. I've only used it once a couple of years ago but with the recent cold spell I needed it. But it would not run long and produced raw gas fumes. Not many people around here will work on gas furnaces but I had used Ryals Brothers a couple times before so Ken, the owner, came out. Even though they don't normally work on gas furnaces.
With some serious trouble shooting they determined the furnace had never been converted from natural gas to propane, which is the fuel used in this neighborhood.
Ken did some research at home that night to learn more about it. Then he ordered a conversion kit and came back with a small crew. It took about 2-1/2 hours but they were able to change the parts and adjust the pressures, which made a huge improvement. But not perfect and he wasn't satisfied until it worked properly.
They cleaned a lot of the soot out of the combustion chamber and fan using his shop vacuum and my air compressor. There was so much soot it completely clogged the filter in his shop vac.
After it was cleaned it worked fine. Good clear blue flame that goes into the combustion chamber as it should. It was almost 7:00pm when he left. He wasn't going to leave till he made it right, or at least did everything he possibly could.
You don't across that kind of work ethic in the trades anymore. His professionalism was outstanding. His determination to make it right and to put in the extra effort went well beyond normal standards.
I was truly impressed with his attitude and determination to get the job done and done right. I could not of asked for a better person to take on this challenge. He was professional, calm, and undeterred. His crew worked with him and was all-in to solve the problem and get the job done.
I cannot recommend Ryals Brothers enough. The only HVAC company in this area I would ever consider using. I've needed them several times and they have always done a good job in a timely fashion. But this case was special and I couldn't have asked for more.
5 out of 5 starsposted 8 months ago
This company is awesome. Kevin and Jim went above and beyond to fix my AC . I had another company quoted me $2,500 to fix my air and clean it. Then tried to sale me a new one. NOT!!! I was recommended Ryals Brothers. They fixed it for $225.00 and will come back to clean for $89.00 THANK YOU guys for being honest. Your my AC company for life.
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